TRIAL CLASS:
- The trial class will last 20 minutes. It is totally free and does not oblige the student to hire lessons if s/he does not want to.
- The trial class is not compulsory.
PAYMENTS:
- Payments will be made via Paypal: Paypal is a 100% secure payment method, the client does not need to have a Paypal account to make payments.
- Full payment of classes will always be made in advance of classes commencing. Once the payment is received, the student will receive an email confirming that s/he has paid for his/her course.
- Lessons will last 60 minutes.
- In the DELE preparation classes, oral practice sessions will last 45 minutes.
EXPIRATION AND CANCELLATION OF CLASSES:
- Classes or packages of hours have an expiration of 6 months from their purchase: after that time, if the lessons have not been completed, the amount paid will not be refunded.
- Classes can be changed day / time or cancelled within a minimum of 12 hours notice. In case of less than 12 hours notice, the lesson fee will not be refunded. You must notify ana.alvarez@campusele.com by e-mail to make any changes.
- In case of technical problems, the class will be rescheduled.
Cancellations or rescheduling of the classes in a group or in a couple:
- Only one class in a group or in a couple can be cancelled and reprogrammed (giving 12 hours notice in advance) and only in the case that ALL students of the group or couple agree to change a specific class. Only 2 classes per month can be changed.
- If a student cannot attend a session in a group or in a couple, this will be charged, since the lesson will be imparted to the rest of his/her classmates or partner.
